The Company stresses the importance of corporate government implementation as a part of its business operation by installation of efficient management system in order to win the shareholders’ trust and maximize benefit for all stakeholders. The Company also focuses on responsibility of the Board, transparency in business operation and disclosure of relevant information.
The Company has formulated the good governance policy, the business code of conduct, and the code of conduct for the Board, executives and employees as guidelines for business operation and practice. These regulations are disclosed and communicated to the Board, executives and employees via orientation, exhibition board, intranet, and the Company’s website. In 2017, the Company highlighted the importance of policy and practices on anti-corruption. Implementation of the policy shall be monitored by the internal audit office and the corporate affairs department in order to report to the Risk Management Committee, the Audit Committee, and the Board of Directors for acknowledgement regularly. For this reason, the Company was rated a five stars or excellent level by the Corporate Governance Report Evaluation (CGR) among Thai listed companies in 2017 and received a full score on the assessment of the Annual General Meeting of Shareholders by Thai Investors Association. Recently, the Company was also certified a membership of Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC).
Corporate Governance Policy covers five parts as follows :
- Rights of Shareholders
- Equitable Treatment of Shareholders
- Role of Stakeholders
- Disclosure and Transparency
- Responsibilities of the Board of Directors
Compliance with the Policy
The directors, executives, and all employees must acknowledge, understand and strictly comply with Corporate Governance Policy, Business Code of Conduct, and Code of Conduct for directors, executives and employees. As a compulsory compliance, there shall be no such claim that these stipulated policies have been unknown. The Company’s executives shall ensure that their subordinates acknowledge, understand, and seriously comply with these policies. The Company has also stipulated the monitoring measure and disciplinary punishment in case of infringement or noncompliance with the Company’s policies.
Complaint Consideration and Acceptance
To ensure good corporate governance in our business operation, the Company has established communication channels for its corporate governance (CG Hotline) through which complaints, comments, suggestions and whistle blowing about suspected wrongdoing at work can be made. The employees and other stakeholders can communicate their concerns about illegal or unethical practices by persons within the Company via five communication channels of “CG hotline”
(3) The Company’s website or email to firstname.lastname@example.org
(4) Written submission to the Company Secretary by mail or in person.
(5) Email to the Company’s three independent directors who are the member of the Audit committee
To gain confidence of those expressing their concerns via CG Hotline or whistle blowers, the Company shall keep the source of such information confidential. The Company has written procedures for acknowledging and investigating such concerns which shall involve only authorized persons and the relevant persons. The whistle blowers who are the Company’s employees shall be guaranteed that their protection shall be taken and no action shall affect their work status.
In order to prevent and minimize unnecessary investigations that is not beneficial to the Company’s operations and management and leads to the waste of the Company’s resources, the Company Secretary together with the Audit Committee shall only investigate complaints that are considered beneficial to the Company’s operations and management or related to the protection of the rights of shareholders and stakeholders before reporting to the Board of Directors, as follows :
(a) Complaints or information that are useful for investigation of possible fraud or illegal practices of the Company or its directors or executives or employees that may cause damage or loss to the Company
(b) Complaints about laws, rules and regulations with which the Company must comply
(c) Complaints about the Company’s operating and accounting policies which have already been set out
(d) Complaints about transactions that constitute conflicts of interest or related party transactions as specified in the Notification of the Capital Market Supervisory Board (CMSB) or SET
(e) Complaints about the Company’s financial statements and financial information
(f) Complaints about the Company’s operations and operational results
(g) Complaints about infringement on human rights, intellectual properties or copy rights as well as incidents or matters involving corrupt conduct
(h) Complaints about other additional items as specified by the Board of Directors or the Audit Committee.